We offer subsidised returns to all UK-based customers. A postage contribution of £1.99 per parcel will be deducted from your refund.
You can request to return your item at any time before it is delivered and up to 14 days afterwards (starting the day after you receive it).
Please visit My Account to start your return and follow the steps shown. We will then email you a pre-paid returns label.
Please be sure to return the parcel within a further 14 days. For further information visit Shipping & Returns