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FRED

Unique fashion from the best independent brands
Unique fashion from the best independent brands
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How do I return my order?

• Go to My Account to view your order.

• Follow the instructions to request a return within 14 days of receipt.

• Once requested you will then have a further 14 days to return.

• We will provide you with a return address for all your items. Please use your preferred courier to return the item to us.

• Please include all paperwork and ensure your order number, full name and email address are inside the parcel so we can identify your return.

• If your items were delivered in multiple parcels, please consolidate them into a single package, including all paperwork, for the return.

•You will need to fill out a CN22 form and mark the parcel as a return on the outside of the parcel, as it's likely to get to us quicker.

Please dispatch it back to us using your preferred courier. We recommend using a tracked service so you can trace your parcel. Your refund will be processed within 5-10 business days from the date of receipt.