How SilkFred Works
Using The Website
- I have a specific question about a product. What should I do?
- I need help choosing an outfit!
- Where do I find size conversions i.e. what sizes are S/M/L?
- How do I find out if an item is coming back in stock?
- Do you do a tall/petite/curve range?
- Do you do gift cards?
- Do you do maternity/breastfeeding outfits?
- Are you taking steps to deal with manufacturers who only use sustainable fabrics?
- How long will delivery take?
- Can I get next day delivery?
- Where is my order?
- Which courier do you use?
- My order has been returned to sender as the courier didn't leave a card, can I get it resent?
- My tracking isn't working, what happens now?
- My parcel has arrived damaged, what happens now?
- My parcel shows as delivered, but I don't have it.