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SilkFred Careers

Be Independent. Be Powerful. Challenge Yourself.

SF Careers

Want to be part of a high performing and friendly team?

We’re a fast expanding company, on track to grow from £10m to £100m over the next 2 years.

SilkFred is an award-winning fashion e-commerce platform operating out of our Head Office in Spitalfields. We sell clothes from over 500 independent brands and are planning to expand from 40 to more than 100 staff by the end of 2018.

It's a fun and exciting place to work with photo and video shoots happening on site and a friendly team always eager for pizza and prosecco. Working for us also comes with the benefits of private healthcare, in-office yoga, beauty treatments and even access to our holiday apartment in Spain!

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Want to know what it's like to work with us? Check out these videos

We're hiring!

Check out our current open positions. If you think you're perfect for us, please send an email to careers@silkfred.com. Be sure to read the criteria before you apply for a position with us.

  • Do you have a killer eye and are naturally discovering the coolest new brands? Do your friends constantly ask you “Where did you get that from, it looks awesome?”. If the answers to these questions is Yes, then you are the person we are looking for! We are looking for a brand scout to add to our ever-growing team!

    The Job
    • Hunt down the coolest new brands
    • A lot of on-the-road time scouting for brands and meeting with them one on one – most your time will be out of the office
    • Develop strong relationships with brands
    • Pitch SilkFred to brands with flair and conviction
    • Make sure brands fully understand how we work
    • Guide new brands through the setup process
    • Be on hand for advice, support and generally go the extra mile for our brands, we love them.
    You have
    • A knack for discovering the next big thing before your friends do
 and it being something you do in your own time naturally
    • Confident phone manner
    • A fundamental understanding of what the brands need and what their pain points are with running a business.
    • Excellent sales person
    • A go getter attitude

    • Exceptional communicator and very organized

    • A natural ability to build relationships and motivate
    • A great eye for trends
    • Don’t take yourself too seriously
    • Goal focused & a “get shit done” person and you still know how to have a good time
    We offer
    • A rewarding role helping to define the future of a very exciting company
    • Enjoy a creative space located in Shoreditch - Central London
    • Private Healthcare
    • An awesome flat in Spain for the employee of the week!
    • A very friendly team who love to have a drink and socialise together at the end of a very busy week.
    Apply Now
  • We’re looking for an entrepreneurial brands admin assistant to work with our current team of brand warriors who strive every day to support the businesses of independent brands. Your goal is to do whatever it takes to make sure the brands are selling as much as possible and are providing a good shopper experience. If you’ve always wanted to work in fashion and love working with people then this is the perfect starter role for you in the brands team.

    The Job
    • Provide support for the Brand Managers
    • Support the everyday functions of the Brand Partnerships team
    • Be a champion for the smaller brands on the platform
    • Liaise with our brands to ensure orders get out quickly and efficiently
    • Liaise with the customer experience team to ensure shoppers are getting a great service when they shop with our brands
    • Use your merchandising mind and keep on top of good selling stock
    • Work alongside the brands to maximize sales and exposure
    • Be on hand for advice, support and generally go the extra mile for our brands - we love them
    You have
    • An efficient way of working
    • A go getter attitude

    • A natural ability to build relationships and motivate

    • A great eye for trends
    • Highly analytical and quantitative in your approach
    • Don’t take yourself too seriously
    • Goal focused & a “get shit done” person and you still know how to have a good time
    • Exceptional communicator and very organized

    We offer
    • A rewarding role helping to define the future of a very exciting company
    • Enjoy a creative space located in Shoreditch - Central London
    • Private Healthcare
    • An awesome flat in Spain for the employee of the week!
    • A very friendly team who love to have a drink and socialise together at the end of a very busy week.
    Apply Now
  • We have an exciting opportunity for a customer experience professional to join our fast expanding team in Shoreditch, London. The role is to personally take care of our VIP customers, offering customer care, styling advice, and a personal shopping experience. You will be expected to bring new ideas to the business and to make them come to life, ultimately making the SilkFred customer experience an unforgettable one.

    The role will involve
    • Organising & hosting personal shopping experiences.
    • Taking responsibility for the presentation of our VIP customer showroom.
    • Providing styling advice.
    • Handling order queries.
    • Handling sales & payment.
    • Processing returns & refunds
    Must haves
    • A strong passion for excellent customer service.
    • Sales & or personal shopping experience
    • Great telephone manner
    • Excellent written skills – perfect spelling & grammar is imperative.
    • A dynamic approach & a get shit done attitude.
    • Natural charm & the ability to put people at ease.
    • The ability to work into the evening when needed.
    What we offer
    • A competitive salary
    • Private healthcare
    • Paid holidays
    • Staff discount
    • Exciting employee perks
    • Cake on your birthday :)
    Apply Now
  • We have an exciting opportunity for a customer experience professional to join our fast expanding team, based from their own home, or remote office.

    The role will involve
    • Building relationships with our brands & customers.
    • Using social media & live chat to engage with our shoppers – think shop floor banter.
    • Communicating with customers via email & telephone.
    • Problem solving & using initiative to resolve customer issues & provide an exceptional service.
    • Continuously keeping up with product knowledge
    • Processing refunds
    Must haves
    • A strong passion for excellent customer service.
    • Great telephone manne
    • Excellent written skills – perfect spelling & grammar is imperative.
    • The ability to manage your workload to hit targets without supervision.
    • A dynamic approach & a get shit done attitude.
    • A realistic understanding that this role can be very full on and requires full commitment when on shift.
    Desirable
    • Zendesk experience
    What we offer
    • A flexible rota
    • The ability to work from your own home.
    • Staff discount
    • Exciting employee perks
    • Cake on your birthday
    Apply Now
  • We’re looking for an email marketer with experience running large fashion e-commerce campaigns to join our fast growing marketing team.

    The job

    Responsible for scaling email sales relative to the growth of the rest of the platform you will work closely with the rest of the marketing team in our London offices.

    Must haves
    • A data-driven testing approach is a must.
    What we offer
    • Private healthcare
    • Paid holidays
    • Staff discount
    • Exciting employee perks
    • Cake on your birthday!
    Apply Now
  • The job

    Join our fast growing marketing department as part of the Facebook team and develop your skills in ad creation, campaign management and optimisation.

    Must haves
    • Analytical skills & mindset
    • Data-driven approach
    • Hard working
    • Keen to learn
    • Previous experience running paid campaigns on Facebook useful but not essential
    What we offer
    • Private healthcare
    • Paid holidays
    • Staff discount
    • Exciting employee perks
    • Cake on your birthday!
    Apply Now
  • We are looking for an expert Facebook Marketer to join our fast growing marketing team. Must be data driven and experienced designing and building marketing campaigns from scratch.

    The job
    • Dynamic Product Ad
    • Product catalogues
    • Custom Audiences
    • Conversion Optimised Ads
    • Dynamic ad creative
    • Video Advertising
    • Scaling campaigns
    Must haves
    • You’ll be expected to hit the ground running managing our existing ad campaigns within the FB team
    • We need hands-on management whenever our customers are shopping so this is not a strict 9-6 role, some days you will start later/work later, some weekend cover is also expected in return for time off during the week. We're looking for someone who is happy to work flexibly to meet business needs.
    Apply Now
  • Intelligent, Organised, Analytical, Hard Working, Adaptable?

    We are a fast growing company with opportunities for smart people regardless of industry experience. Have you taught yourself to grind a living playing online poker? Set up your own start-up? Traded cryptocurrency?

    Drop us an email and impress us with what you’ve achieved. We have some exciting/interesting positions for driven individuals who can rise to the challenge.

    Apply Now
  • In this hands on Financial Accountant role you will take responsibility for producing the management accounts, manage the general ledger, conduct reconciliations of the balance sheet, bank and sales. You will supervise one member of staff and help with their training and development. You will also take responsibility for statutory reporting producing the year end pack for the auditors and VAT returns.

    Qualifications
    • ACA, ACCA or CIMA preferred, qualified by experience considered
    • Used to quick closing of accounts
    About you

    Smart, thorough, technical and detail orientated. Not afraid of hard work or late nights on demand however there is also plenty of flexibility and this may not be necessary if you do a good job. Confident enough to challenge the status quo and current ways of doing things and capable of putting your own processes in. Obsessed with being on top of and understanding the whole picture.

    We offer
    • An awesome role helping to define the future of a very exciting brand
    • Work directly with the founding team in an open and collaborative culture
    • Enjoy a creative space located in Shoreditch - Central London
    • Work on a product that reaches millions of people
    • We have standing desks in our beautiful new office!
    Apply Now
  • SilkFred is on a mission to be the first to discover the best independent fashion and the go-to source for shoppers to buy cool, unique fashion. Our Development Team, matching the business pace, is fast growing and shaping itself to become a high-performing, innovative and dynamic group of individuals that can blow away our customer’s minds.

    We’re looking for a Senior Developer to help our in-house e-commerce solution reach new heights. It’s not for the faint hearted – exciting times and challenges lie ahead. You will integrate seamlessly into our existing superstar team whilst helping us improve our own development philosophies.

    About you
    • Ruby on Rails, JavaScript, HTML, CSS – min. 5 years experience
    • NoSQL Databases, MongoDB, Mongoid Gem – experience and in-depth knowledge
    • JQuery, Bootstrap, ReactJS – experience preferable
    • Experience developing e-commerce applications and working with different payment gateways
    • Team player – help the team develop further, code reviews, pair programming
    • Don’t take yourself too seriously
    We offer
    • An awesome role helping to define the future of a very exciting brand
    • Work directly with the founding team in an open and collaborative culture
    • Enjoy a creative space located in Shoreditch - Central London
    • Work on a product that reaches over millions of people
    • We have standing desks in our beautiful new office!
    Apply Now
  • We believe that fit is the most crucial part of a product. Everything can be great about a style but if the fit’s not right then it’s not going to be a winner!

    We’re looking for a full-time garment technician to join the brands team at SilkFred HQ in London. Your goal is to help us make sure that all the styles we sell are the best versions that they can possibly be. You will be responsible for making sure that we are creating clothes that will fit our customer just right.

    The Job
    • Work closely with the Brands Team to develop product from initial concept through to production, advising on construction and fit throughout
    • Drive consistency in fit and quality across the department, ensuring they meet expected requirements
    • Communicate regularly with suppliers
    • Focus continually on product improvement, ensuring faulty returns are minimised
    • Manage the product approval process as well as putting in place industry standard processes to create ongoing efficiencies
    • Manage suppliers – play a key part in their assessments and development
    • Be involved in cross department projects that will contribute to product improvement
    You have
    • A relevant qualification would be beneficial
    • Excellent Womenswear fitting skills with experience in a retail or supplier environment
    • Strong construction and pattern cutting knowledge
    • Experience of working with overseas suppliers and factories
    • Must be a team player but also be able to take your own initiative and bring your ideas to the table
    • Must be able to meet deadline in fast-paced environment
    • Ability to work accurately and with attention to detail in a fast-paced environment
    • Highly analytical and quantitative in your approach
    • Don’t take yourself too seriously
    • Goal focused & a "get shit done" person and you still know how to have a good time
    • Exceptional communicator and very organized

    Apply Now
  • SilkFred is on a mission to be the first to discover the best independent fashion and the go to source for shoppers to buy cool, unique fashion.

    We love online, it’s our home, but this doesn’t mean we are a “faceless” business. We make sure our designers and customers get the “human touch”. We inject our personality into everything we do. We talk to our shoppers like they are our friends and we go out of our way to make them feel special.

    We’re looking for charming, organized people to work with our awesome customer experience team and help implement slicker processes to improve the overall experience. You will also build relationships with our most active shoppers, have an eye for styling and be able to guide shoppers through their next purchase.

    The Job
    • Respond to all shopper queries across social media channels & our customer service helpdesk
    • Update customer service progress documents
    • Work alongside the customer experience team to build relationships and improve current processes
    • Liaise with our brands to ensure orders get out quickly and efficiently
    • Action refunds
    • Provide styling advice
    You have
    • Excellent product & market knowledge
    • Have natural charm and ability to make people feel happy
    • Great spelling & grammar
    • Act as a brand ambassador outside the customer experience team
    • Zendesk experience is a plus
    • Exceptional communicator and very organized
    Apply Now
  • Silkfred is a fashion e-commerce platform with 100,000+ customers. We are looking for a Sourcing Manager to help us and our brands scale. It's an exciting time to join the team as we are expanding from 40 to 100+ employees in 2017.  If you want to make an impact and see your ideas in action, we want to hear from you.

    The Job
    • Multi-Product knowledge in both Womenswear, Footwear & Accessories
    • Sourcing and building relationships with suppliers and factories across the world.
    • Key negotiator and project manager.
    • Specialist in fabric, global testing legislation, sourcing & ethical compliance.
    • Collaborate with all areas of the retail business from design, technical, buying and merchandising to marketing and branding.
    • Possess an extensive network of manufacturing business associates with a great passion for the creative space.
    • Results based approach needed with military style adherence to product deadlines
    Apply Now
  • Silkfred is a fashion e-commerce platform with 100,000+ customers. We are looking for a SEO manager to join our marketing team. It's an exciting time to join the team as we are expanding from 40 to 100+ employees in 2017.  If you want to make an impact and see your ideas in action, we want to hear from you.

    The Job

    The SEO manager will be responsible for increasing organic traffic to SilkFred.com and implementing a best in class SEO strategy. The applicant should have a strong technical understanding of SEO along with the creative flair to implement exciting and effective content marketing campaigns.

    Naturally passionate about SEO you should be up on the latest best practices and experienced in dealing with changes to search engine algorithms. From day one you will be expected to hit the ground running and identify any quick wins.

    Working closely with the rest of the marketing team you should understand the value of creating cross channel campaigns that help build the presence of SilkFred online and ultimately drive new customers.

    Responsibilities
    • Lead and develop the SEO strategy to improve and defend performance in organic search globally.
    • Work closely with marketing, PR and tech team to develop campaigns which separate SilkFred from the competition and boost online presence.
    • Work alongside the tech and marketing to develop and maintain a successful onsite strategy.
    • Execute site audits, technical recommendations and onsite optimsation.
    • Build a successful offsite SEO roadmap that includes link building, content creation and influencer outreach campaigns.
    • Develop and report KPI’s and targets to the Head of Marketing.
    • Research, review and continually drive best practice.
    Qualifications
    • At least 3 years experience working in a client side or agency side SEO role (preferably working with consumer facing brands).
    • Proven track record of delivering successful SEO campaigns which resulted in measurable results for the businesses.
    • Proficient user of Google Analytics, Google/Bing Webmaster Tools and experience with backlink analysis tools, keyword planners and ranking report tools.
    • Excellent written skills including strong SEO copywriting knowledge.
    Apply Now
  • Love the law but hate being a lawyer? Join us!

    We’re looking for a commercial solicitor to join the team to provide proactive and strategic advice on all legal and regulatory matters. Yes, legal eagles we want you!

    You will handle incoming work but will also have outward focus and be on top of changes that will impact on the business.

    You will need to go the extra mile, building on the legal advice to provide commercial advice to the directors. You will have at least 4 years’ PQE and previous in-house experience would be beneficial. You will need excellent organisation and communication skills.

    We are a fast growing company, navigating different challenges all the time. If you like a fast paced environment and never be bored, then this could be the role for you.

    The Job
    • Handling day to day legal responsibilities across all departments.
    • Understanding and juggling all the moving parts of the business and constantly working to improve the legal structure built around them.
    • Simplifying complex legal materials and problems so they are understandable by the relevant team members.
    • Responsible for reviewing, preparing, negotiating and drafting a range of commercial contracts.
    • Advising directly on commercial contracts and IP and comfortable with employment matters, contractual disputes, investment rounds and corporate matters, working with external lawyers where necessary.
    • Company filings and management of the company books.
    Apply Now
  • Passionate about fashion? Big on social media? Skilled in Photoshop? If the answer is YES then we want to hear from you!

    The Job
    • Help to create content for our social media platforms
    • Assist with Facebook and Instagram ad creation and campaign management
    • General support to the marketing team
    You have
    • A natural ability to build relationships
    • A good understanding of all social media platforms
    • A passion for fashion
    • Great spelling & grammar
    • Exceptional communication and organisation skills
    Desirable
    • Photoshop and Photography Experience
    • Facebook & Instagram Ad Creation
    How to apply

    Let us know why you’re the best person for the job. This is an opportunity for you to get creative, so forget the usual spiel and show us what sets you aside from the rest.

    Apply Now