Our customer service team is always here to help! Whether it's an order query or styling advice, give us a shout at hello@SilkFred.com or via Live chat available between 10am - 10pm, Monday - Friday.
You can also message us directly on:
- Facebook at https://www.facebook.com/SilkFred/.
- Instagram at https://www.instagram.com/SilkFred/.
- Twitter at https://twitter.com/SilkFred.
- Live chat here.
If this is in regards to a recent order, please provide your order number.
How SilkFred Works
Using The Website
- I have a specific question about a product. What should I do?
- I need help choosing an outfit!
- Where do I find size conversions i.e. what sizes are S/M/L?
- How do I find out if an item is coming back in stock?
- Do you do a tall/petite/curve range?
- Do you do gift cards?
- How do I use my gift card?
- Do you do maternity/breastfeeding outfits?
- Are you taking steps to deal with manufacturers who only use sustainable fabrics?